At Flying Shikari, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This policy explains how we collect, use, and protect your data.
1. Information We Collect
To provide a safe and seamless paratriking experience, we must collect specific information during the booking process:
Personal Details
Your full name, email address, phone number, and WhatsApp contact to send booking confirmations and urgent weather updates.
Aviation Safety Data
Your age, accurate body weight, and pre-existing medical conditions. This is a strict legal and operational requirement to calculate weight distributions and ensure flight safety.
Payment Information
Billing addresses and payment details. Credit card numbers are processed securely by our third-party payment gateways; we do not store full card numbers on our servers.
2. Media & Marketing
Flying Shikari offers premium in-flight photo and video packages to capture your experience. When you purchase this media add-on or consent to being filmed by our ground crew:
Promotional Use Clause
You grant Flying Shikari the non-exclusive right to use the photos and videos captured during your experience for marketing, promotional, and advertising purposes. This includes, but is not limited to, sharing on our official social media channels, website galleries, and digital advertisements.
Opting Out: We deeply respect your personal privacy. If you wish to keep your media entirely private and exclude it from any public marketing, simply notify our staff in writing (via email or WhatsApp) prior to your flight. We will promptly tag your files as private.
3. How We Use Your Data
Your data is strictly used to operate our business and ensure your safety. We use your information to:
- Process and manage your flight reservations securely.
- Communicate vital updates, such as weather delays or meeting point changes.
- Calculate flight physics and ensure you meet commercial tandem paratriking safety limits.
- Respond to your inquiries, customer service requests, or post-flight feedback.
4. Data Sharing & Security
We only share your data with trusted third parties under the following circumstances:
Service Providers
Secure booking platforms and payment processors necessary to confirm your flight.
Legal Compliance
If required by Tanzanian aviation authorities, local law enforcement, or in the event of an insurance audit.
*We implement industry-standard digital security measures, including SSL encryption, to protect your data against unauthorized access, alteration, or destruction.
5. Your Rights
You have the right to request access to the personal information we hold about you. You may also request that we correct any inaccurate data or delete your personal data entirely from our active marketing and booking systems (subject to our legal obligation to retain safety waivers and financial transaction records for auditing purposes).
Questions about your privacy?
If you have any questions, concerns, or requests regarding this Privacy Policy, please don't hesitate to reach out to our management team.